HR case management made easy.

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A great way to effectively manage your HR employee relations cases.

ER Tracker is a configurable and flexible HR case management software for tracking, recording and monitoring all your employee relations cases. From the initial referral to HR, to the final step in policy, ER Tracker supports your HR case management all the way through the process; giving you greater compliance, visibility and efficiency on cases types such as Grievance, Disciplinary, Long Term Sick Leave, or Employment Tribunal.

Greater control, means less risk! By ensuring that procedures are correctly followed every time you can be sure of compliant and consistent outcomes.

Designed to help you manage complex employee relations issues effectively ER Tracker allows you to ditch the spreadsheets and enable your HR team to be more productive. Turn your HR policies into manageable, visible stages and steps; featuring integrated emails, letter templates, reminder emails and SMS alerts and real-time dashboards.

Improved employee case management. WATCH VIDEO!

ER Tracker from Selenity is a configurable and flexible solution for tracking, recording and monitoring all your Employee Relations cases. Built around usability for the end user and configured around your individual company’s HR policy, ER Tracker improves compliance, increases visibility and reduces your HR case management errors.

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Key Features

Document capture

Record every detail of an employee case, including all correspondence (email, letter, phone or meeting). Everything associated with the case is stored and managed in one place.

Real-time monitoring

Dashboards and views provide top line visibility and performance monitoring. HR line managers have full visibility of their teams’ HR cases and dashboards enabling them to review progress and keep everything on track.

Auto-populated templates

Letters and emails can be built in and automatically populated. Users can send, reply and automatically save all case management correspondence in once place.

Key Features 2

Workflow management

Configure workflows for each case type; assign stages, steps and timeframes, helping to ensure consistency across processes. Steps can be added manually on a case-by-case basis.

Alerts and reminders

Keep up-to-date with approaching deadlines in the office and on the go. Email alerts inform case handlers when steps require completion or are overdue.

Flexible user permissions

User defined access roles allow you to control access to each employee relations case and what users can undertake. Sensitive cases can be managed discreetly with visibility granted to only those who need it.

Key Features 3

Quick and advanced search

Easily access cases of employees quickly and accurately with both quick and advanced search functions.

Task management

List tasks of all sizes in a centralised fashion against a case. To help ensure tasks aren’t forgotten a dashboard lists all your active tasks alongside reminder emails.

Secure repository

Eliminate the issues of inefficient data sources, disconnected databases, and information such as spreadsheets, emails, voicemails, paper files spread across a myriad of locations.

Key Features 4

Fast track

Cases can now be fast tracked which means they need to be completed within a shorter duration ensuring these types of cases are resolved sooner.

User defined fields

Create fields that are specific to your requirements and report on these. This covers a vast range of information including, risk rating, employee restricted duties, all nine protected characteristics as defined in the Equality Act 2010.

Case extension reasons

When a case step is extended, a reason for this extension can be entered from a locally defined list of values and reported upon.

Cloud Modernises Employee Case Management

Learn how North West Boroughs Healthcare NHS Foundation Trust are finding it easier to reduce the operational complexity of managing multiple employee relations cases.

Read their case study

Cloud Modernises Employee Case Management

HR policies and improved productivity

Take your HR policies and turn them into manageable and clearly visible stages and steps. HR policies often have time frames, especially for key steps. ER Tracker allows all steps to have a completion time frame added so that the ER team can focus on cases that are coming up for action.

Reminder email alerts and SMS alerts

When important steps in an employee relations case are due or overdue, automatic reminders can be sent to the case handler to ensure action can be taken. ER Tracker has optional SMS alerts, allowing users on the go to keep up to date with upcoming and overdue items.

Integrated emails

ER Tracker eliminates the need to manually add attachments and emails to any employee relations case. Users can send emails and correspondence with recipients being able to reply back with all of the documents saved against the case in one single place.

Letter templates

Users can choose from a selection of HR case management letter templates for correspondence that is required to be sent out. Letter writing is a quicker process and consistency of content is increased reducing the risk of any vital information being omitted.

Real time dashboard

ER Tracker’s dashboard allows you to view a summary of all open and closed employee relations cases, upcoming cases requiring action, cases that are overdue and cases where an employee is suspended.

Line manager view

Line managers in HR can view their subordinates HR cases and dashboard, enabling the review of caseloads and progress of individual cases to assist in keeping cases on track.

Equality and fairness

Building your HR policies into ER Tracker creates a fair and level playing field that will ensure employees follow the same stages and steps when going through an ER case. ER Tracker can run reports on all your ER cases enabling you to measure and improve processes including reporting on protected characteristics to fulfil obligations under the public sector equality duty.

Flexible user permissions

ER Tracker has user access roles that provide the HR team with control over individual permissions for each case – locking down cases securely or having broader access control to cases, you can configure who can see and do what. Sensitive cases can be managed discretely by reducing access to specific cases of places.

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What can this software do?

Email notifications

Equality fairness

Flexible permissions

Go paperless

HR policy compliance

Integrated emails

Letter templates

Line manager view

Management dashboards

Timekeeping

You may also be interested in reading

Analytics Enhances Employee Case Management at Hospitals Trust

Western Sussex Hospitals NHS Foundation Trust has enhanced its employee relations case management with ER Tracker. They're now able to better analyse trends and blockages in progress, improved quality of reporting for managers and employees and streamlined the entire ER process.

Are All Your Employee Relations Case Documents Stored In One Safe And Easy Place To Find?

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