HR solutions.

"ER Tracker is built around our HR policies so all steps and stages will be adhered to and the reporting functionality gives HR visibility of all cases, their activity and progress. The reporting is also very comprehensive and will really help with identifying trends, planning of workloads, FOI requests and overall business intelligence." 
Rebecca Ellis, Birmingham City Council

“ER Tracker has changed the working practices of our team and added huge value to enable better management and analysis of patterns in our employee relations cases.”
Louise Levy, Employee Relations Manager, BrightHouse

"ER Tracker really keeps you on track with your case management and helps you work through your employee relations’ policy timeline step by step. The built in notifications help the team keep to schedule with their cases."
Leanne Duckett, HR advisor, Lead Employer Team North Western

“ER Tracker helps us to stay on track. It sends alerts and reminders when things are due. Work on the cases doesn’t have to stop if you’re not there.”
Vicky Young, HR Advisor, Ipswich Borough Council

"Reporting is now so much quicker and we can either report on an individual or a specific case type, depending on what is required at the time. We can simply pick the case type and produce a report easily, whereas previously we had to print out each document manually.”
Leanne Duckett, HR advisor, Lead Employer Team North Western

“Cases are closing much quicker now. We’re able to identify blockers in cases much quicker. Each advisor can pull out specific reports and see an overview of the total number of cases at any given time. ER Tracker also alerts our advisors via email of any outstanding actions or deadlines that may be coming up, but it’s as easy as logging in and checking on the case steps that need to be actioned.”
Ronnie Davidson, Head of Employee Relations, East and North Hertfordshire NHS Trust

We are also experiencing a quicker turnaround for our trainees returning to work from sickness, with an improvement in a more supportive and sustainable phased return to work process. This comes from the ER Tracker keeping us much more on track with our policy timelines and guidance.”
Leanne Duckett, HR advisor, Lead Employer Team North Western

“ER Tracker replaces the Trust’s ‘log’ - a collection of seven shared Microsoft Excel spreadsheets for managing up to 60 employee cases such as appeals, disciplinary and sickness at anyone time.”
Damian Byrne, Head Of Workforce Planning, Information & Resourcing, North West Boroughs Healthcare NHS Foundation Trust

“ER Tracker is the first system we have seen which is designed specifically for the public sector and fully customisable to the requirements of the Trust.”
Damian Byrne, Head Of Workforce Planning, Information & Resourcing, North West Boroughs Healthcare NHS Foundation Trust

"The HR team can now manage their case load efficiently and effectively. Steps and stages in our HR process are configured so that reminders are sent out for upcoming or overdue tasks, and managers can quickly get an overview of what stage every case is at."
Caroline Lankshear, Head of Employee Relations, West Hertfordshire Hospitals Trust

“The main benefit will be improvements to processes. If we can help spot delays and blockages in our processes, it should help us to improve the timescales and communication with all parties.”
Jo Fanning, Head of Employee Relations, Western Sussex Hospitals NHS Foundation Trust