A letter to our customers

A letter to our customers

By Neil Everatt
19 March 2020

Together, we are facing uncertain times. The COVID-19 pandemic is affecting our colleagues, customers and community. During this time, I wanted to update you on how we’re approaching things at Selenity.

Firstly, our thoughts are with anyone who's been impacted by the virus, especially with those who are unwell, and we send wishes for a speedy recovery.

Secondly, at Selenity we're focused on the health and safety of our colleagues and their families.

All Selenity colleagues are working from home. With many of our team familiar with remote working and our network of digital channels, this has been a smooth transition.

There’s a lot of uncertainty about how the current situation will unfold in the coming weeks and months but myself and the team are here to help in any way we can. That’s why we’ve developed and introduced some new services to support our NHS customers who are on the frontline managing the COVID-19 pandemic.

  • We can set up a new expense item for your teams to manage their related expenses
  • Set up any volunteers who need to claim expenses as part of their COVID-19 support
  • We've added in an additional case type for our Selenity ER Tracker customers to manage their COVID-19 related absences
  • Access and implement Selenity ER Tracker along with the new CV-19 case type

On behalf of all of us at Selenity, we’re committed to continuing to deliver the highest levels of performance, availability, and security. We have a truly amazing team that are here for you.

Neil Everatt
Chief Executive Officer, Selenity