Tech and Demo Zone Wednesday February 3rd 15:20 - 15:50
Moving beyond spreadsheets - By Andy Shettle
Employee Relations is a journey and it’s one that can take time for HR departments to master.
Overwhelmingly, ER cases are managed on a reactive basis with limited data collection and reports only being produced at key stages in a case. As with any job function within an organisation, working on a reactive basis creates inefficiencies in processes.
HR departments need meaningful data to help them identify
common characteristics within cases typical hold-ups or delays understanding of the root cause of why cases are occurring when to intervene to reduce further cases.
Moving beyond the spreadsheet can be a straightforward process and one that can be helped by using Software Europe’s Employee Relations analytics maturity model – a five step process to identify how to move from reactive basic data recording to proactive case management.