Give your case management the edge!

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Discover how a HR case management system will improve compliance, increase visibility and reduce case management errors.

Turn your paper HR policies into manageable, visible stages and steps; featuring integrated emails, letter templates, reminder emails and SMS alerts and real-time dashboards. 


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Key Features


Document Capture 

Record every detail of a case, including all correspondence (email, letter, phone or meeting). Everything associated with the case is stored and managed in one place. 


Workflow Management

Configure workflows for each case type; assign stages, steps and timeframes, helping to ensure consistency across processes. Steps can be added manually on a case-by-case basis.


Alerts and reminders 

Keep up-to-date with approaching deadlines in the office and on the go. Email and SMS alerts inform case handlers when steps require completion or are overdue. 


Real-time monitoring

Dashboards and views provide top line visibility and performance monitoring. HR line managers have full visibility of their teams’ cases and dashboards enabling them to review progress and keep everything on track.


Auto-populated templates

Letters and emails can be built in and automatically populated. Users can send, reply and automatically save all correspondence in once place.


Flexible user permissions

User defined access roles allow you to control access to each case and what users can undertake. Sensitive cases can be managed discreetly with visibility granted to only those who need it.



The powerful reporting engine allows you to extract and analyse all data in the system. Cases can be linked to allow easy cross-referencing.



All documents associated with a case are secure. Users are assigned access role types with their level of case visibility personally configured to ensure sensitive data is secure.


Quick search

Easily access cases of employees quickly and accurately with both quick and advanced search functions.