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Data driven insights

While there has been a significant increase in the use of analytics in many areas of HR, many organisations are still heavily reliant on spreadsheets and paper-based systems for their case management. Organisations should look to move beyond these archaic systems and adopt a more mature and automated process which can help gather accurate data but also the opportunity to use the data to drive decision making.

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Data driven insights

How to handle difficult conversations

No one enjoys difficult conversations; however, for HR this is often part of the job. Digital forms of communications have meant less face-to-face interaction and an increase in direct and blunt forms of messaging. Discover the importance of conversational intelligence, and how to equip your team to have better conversational skills throughout the workplace, and to appreciate different points of view thus leading to fewer costly employment tribunals.

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How to handle difficult conversations

Navigating employment tribunals

The scrapping of employment tribunal fees in 2017 has sparked fear amongst employers that they'll be faced with a sudden rush of bottled-up employment cases. Therefore, there is a crucial need to manage grievances, encourage 'good' conversations and relationships amongst employees and management; creating a culture where minor disputes are dealt with efficiently, in mature and confident ways.

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Navigating employment tribunals