Professor Richard Saundry, one of the UK’s leading experts on workplace conflict, was commissioned to gather insights for this research report produced by the HPMA in collaboration with Selenity and CMP.
Drawing on the views of HR practitioners and leaders in the NHS this report explores the extent of workplace conflict during the first wave of the pandemic; assess the longer-term implications for employment relations; and consider how NHS organisations can meet the consequent challenges.
“The pandemic has highlighted the critical role HR has in protecting and promoting positive relationships at work. To sustain this we now need to see significant investment in the ongoing training and development of HR professionals in the NHS to help embed improved communications with staff, enhanced health and well-being, greater organisational agility and the creative use of new technology."
HPMA President Dean Royles